FAQ

1. What types of coffee do you offer?

We offer a variety of small batch, micro-roasted, specialty grade, high-quality coffee blends and single-origin beans. Our unique art of blending ensures exceptional cups of coffee that cater to different brewing methods, providing you with a delightful coffee experience.

2. Do you offer a "dark roast"?

Simple answer is, sort of? It is because it is so difficult to define what "Dark Roast" is. What may seem light for one company may be over-roasted by another.

We hope to introduce a roast score on our coffees similar to the beer industry for IBU ratings. Such as; most of our coffees are around 65 on the 'Agtron' scale.

While most our coffees are roasted light, they are chock full of flavor! Due to the high-grade of coffee that we roast, we choose to highlight the special origin character that the terroir provides and not impact it with roast-character.

3. How long does it take to receive my order?

The delivery time depends on your location. Typically, orders received by Friday at 3:00 p.m. are processed the next scheduled roast date, packaged, and then delivered or shipped. Once shipped, you can expect your order to arrive within 1-3 business days USPS Priority Mail or UPS.

4. Can I return or exchange my coffee?

Unfortunately, due to the perishable nature of coffee, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us at contact@bridgecoffeeco.com, and we will do our best to resolve it.

5. How should I store my coffee?

To ensure the freshness and flavor of your coffee, it is best to store it in an airtight container in a cool, dark place. Avoid exposure to direct sunlight, moisture, and strong odors.

6. Do you offer international shipping?

Currently, we only offer shipping within the United States. We apologize for any inconvenience this may cause.

7. How do I contact you?

Our corporate business line phone number is 530-423-5145, email is admin@bridgecoffeeco.com, and we can receive mail at:
BRIDGE COFFEE COMPANY, LLC, P.O. BOX 2012, Marysville, CA 95901. 

Our Roastery is located in the old Firehouse, 213 3rd St. Marysville, CA 95901

Our Clark Ave Location is located at 101 Clark Ave, Yuba City, CA 95901

Our New Earth location inside of the New Earth grocery store located at 1475 Tharp Rd, Yuba City, CA 95993

We ask that you please do not call the cafes to place your orders. We have an incredible app available that is easy to use and helps you score points for special deals and promotions!

8. How do I brew my coffee?

Wow. Well that is an endless question with a lifetime of fun and experience! But here are some great brewing parameters.

Bridge Coffee Co. Recommended Brewing Instructions:

  • Pour-Over: 
    • 340g 205f H20 | 28g coffee
    • Medium Fine Grind (Table Salt)
      • Medium Coarse for Chemex
    • 40gm H2O for bloom 
    • At 0:30 seconds, pour 200g H2O
    • At 3:00 minutes, pour 100g H2O
    • 4:00 total brew time
  • French Press
    • 32oz 205f H2O | 56g coffee
    • Coarse Grind (Kosher Salt)
    • Pour enough water to cover the coffee and swirl
    • Pour the remaining water and cover with the filter plunger and lid
    • Steep for 4 minutes and plunge
  • Espresso (Generic!)
    • 18g coffee
    • Very Fine Sand Grind
    • 50g Yield
    • 0:27 seconds
  • Aeropress ('Inverted' Method)
    • 220g 195f H2O | 22g coffee
    • Medium Fine Grind (Table Salt)
    • Pull plunger until almost out of the brew chamber
    • Pour enough water to cover the coffee and swirl
    • Add the remaining H2O and swirl
    • Wet the filter in cap and attach
    • Invert the assembled Aeropress and place on your serving vessel
    • Pull slightly on the plunger being careful not to pull it out
    • Steep for 2:30 minutes
    • Press for 0:20 seconds
    • Dilute to taste

9. How do I Manage My Subscriptions?

  • Option 1.
    • Click on "Manage Subscriptions" at the top of the page or from the account login page.
    • Enter your email address and have a code sent to the phone number and email address associated with that account.
    • Once you have successfully entered the code, you are then taken to the active and inactive subscription management page.
  • Option 2. (If Already Logged In.)
    • From your Mobile Device: Scroll to the very bottom of the page and just above the footer, right below the "Account details" header,  you will see the "Manage Subscriptions" link.
    • From your Computer browser:  You will see the "Manage Subscriptions" link below your the title "Account Details" header from your account page.